Shipping Policy
Shipping Policy
Last updated: July 15, 2026
Shipping origin
Orders are fulfilled from Shenzhen, China 518000.
Order processing and delivery time
Orders are processed within 1-3 business days, Monday through Friday, excluding public holidays.
For standard shipping to the United States, transit normally takes 7-12 business days after dispatch. The estimated total delivery time is 8-15 business days from the date the order is placed.
These estimates are not guarantees. Delays caused by customs, carriers, severe weather, incorrect addresses, or other circumstances outside our reasonable control may affect delivery. We will notify you if we become aware of a material delay.
United States shipping rates
| Order subtotal | Shipping charge |
|---|---|
| Under US$19.99 | US$8.99 |
| US$19.99-US$49.99 | US$5.99 |
| US$50.00 or more | Free |
Order subtotal is calculated after discounts and before any applicable taxes. The rate displayed at checkout is the rate that applies to the order.
Shipment confirmation and tracking
When the order ships, we will send a shipment confirmation email with tracking information when available. Tracking links can take up to 24 hours to become active.
Lost, delayed, or damaged packages
If tracking has not updated, the package has not arrived within the estimated delivery window, or the package arrives damaged, email support@bambre.com. Please include your order number and, for damage claims, clear photos of the package and item. Keep all packaging until the issue is resolved. We will work with the carrier and provide an appropriate resolution for eligible claims.
Please report a lost package within 30 days after the end of the estimated delivery window.
Incorrect or incomplete address
Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs to be corrected. We cannot guarantee changes after an order enters fulfillment and are not responsible for an order delivered to an address entered incorrectly by the customer.
Customs, duties, and import taxes
Any customs duties, import taxes, or similar government charges assessed on an order are the customer's responsibility unless the checkout page expressly states otherwise.
Contact
Questions about shipping can be sent to support@bambre.com.